The Phorest Blog
5 Concrete Ways to ‘End It’ With Salon No-Shows

5 Concrete Ways to ‘End It’ With Salon No-Shows

May 17, 2019

Sometimes, SMS booking reminders just aren’t enough to get a client to show up. And while it’s crazy to think it’s possible to completely eliminate no-shows, there are ways to reduce their frequency to the real emergencies only.Find out how in this episode!

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/salon-no-shows/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

6 Management Styles And How They Apply To Salons And Spas

6 Management Styles And How They Apply To Salons And Spas

May 16, 2019

The good hard truth about leadership and management styles is that really, methods vary from one manager to another. Would you know what those styles are and what various results they can deliver? Which style do you have the most in common with?

Who wrote the article?

Valerie Delforge has been in the beauty industry for over 25 years giving her a strong understanding of the various challenges owners and managers face in their businesses. As a Business Strategy Consultant, she has established a proven track record of achieving set targets, year on year strategic growth and has inspired teams she works with to deliver high standards of service consistently. Valerie's commercial experience of working with brands such as Clarins, Urban Retreat, L’Occitane and Steiner is one of her strongest suits in assisting salon teams to focus their work on easy-to-implement key strategies. You can book a free mentorship consultation with Valerie over on salonmentors.phorest.com.

Full link https://www.phorest.com/blog/management-styles-salons-spas/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

How To Turn A Contact Into A Salon Mentor In Just 5 Steps

How To Turn A Contact Into A Salon Mentor In Just 5 Steps

May 15, 2019

Coaches and mentors are there to help you see more clearly when you’re stuck in a rut. “Give a man a fish and you feed him for a day; teach a man to fish, and you feed him for a lifetime.” To build and nurture a relationship with a mentor, you’ll need to be patient. You might not always get an answer from people you reach out to. Sometimes it might be the way you asked or what you said. Other times, it might be because the person you've approached is just too busy. Keep at it and use these five tips!

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/turn-contact-salon-mentor/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

What You Need To Know Before Buying An Existing Salon

What You Need To Know Before Buying An Existing Salon

May 14, 2019

Buying an existing salon is not as easy as it may look. There are a myriad of things you need to think about before going ahead and investing your money in an existing salon. At the very least, make sure you look into its profitability, monthly income revenue & expenses, management accounts and KPIs, HR & staff issues and finally, the terms of the purchase.

Who wrote the article?

Gloria Murray is a Glasgow-based triple award-winning accountant who has also been awarded the Most Innovative Business Advisor in the UK in the 2020 Annual Innovation Awards 2017. Director of Murray Associates Accountants, she specialises in helping small business owners grow sustainable and ethical companies that not only provide a better service to their customers but also contribute to local employment. You can book a free mentorship consultation with Gloria over on salonmentors.phorest.com.

Full link https://www.phorest.com/blog/buying-an-existing-salon/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

The Beast Of Beauty: Diversifying Your Salon Service Offerings

The Beast Of Beauty: Diversifying Your Salon Service Offerings

May 10, 2019

Well prepared, diversifying your salon service offerings will add a powerful & lucrative dimension to your business. But one thing it's not, is easy. Your understanding of what the beauty industry has to offer will be crucial. Beauty is a different way of working altogether.

Who wrote the article?

Valerie Delforge has been in the beauty industry for over 25 years giving her a strong understanding of the various challenges owners and managers face in their businesses. As a Business Strategy Consultant, she has established a proven track record of achieving set targets, year on year strategic growth and has inspired teams she works with to deliver high standards of service consistently. Valerie's commercial experience of working with brands such as Clarins, Urban Retreat, L’Occitane and Steiner is one of her strongest suits in assisting salon teams to focus their work on easy-to-implement key strategies. You can book a free mentorship consultation with Valerie over on salonmentors.phorest.com.

Full link https://www.phorest.com/blog/diversifying-salon-service-offerings/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

The Importance Of Choosing A Comprehensive Insurance Policy

The Importance Of Choosing A Comprehensive Insurance Policy

May 9, 2019

While you can budget your insurance policy into your salon's outgoings, you can’t budget for the legal costs and compensation payments that may arise. Wouldn't you rather be protected?

Who wrote the article?

Joseph L. Bolger is Head of Arbitrating and Industrial Relations at ESA Consultants, and also works with Phorest Salon Software to provide HR blogs that are relevant and helpful to the hair and beauty industry.

Full link https://www.phorest.com/blog/importance-insurance-policy/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Fun & Relatable: Emoji In Salon SMS & Email Subject Lines

Fun & Relatable: Emoji In Salon SMS & Email Subject Lines

May 8, 2019

They're attention-grabbing, they tell a story and because they're visual, we process them much quicker. More and more, we're seeing an uptake in emoji with brands in various industries. What about in the hair and beauty space? When added to salon SMS & email subject lines, can they increase open and click-through rates?

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/emoji-salon-sms-email/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

9 Things You Should Expect From Your Point-Of-Sale Software

9 Things You Should Expect From Your Point-Of-Sale Software

May 7, 2019

With so many point-of-sale software providers out there, how do you even start making up your mind on one? Consider these 9 key features to make an informed decision for your business.

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/point-of-sale-software/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Why You Must Learn To Delegate To Be A Good Salon Leader

Why You Must Learn To Delegate To Be A Good Salon Leader

May 3, 2019

Delegation is and will always be at the heart of true leadership, and yet, it’s a discipline and a procedure that many struggle to master. Think about it this way: if management is about developing people, then good delegation is about bringing the best out of those same people. Think about how you manage your staff at the moment. What does delegation mean to you as a salon owner? Does it keep you up at night in cold sweats? Are you delegating to build people or are you getting rid of work you don’t like?

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/delegate-salon-leader/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

What You Can Learn From 5 NYC Salons For Men’s Haircuts

What You Can Learn From 5 NYC Salons For Men’s Haircuts

May 2, 2019

According to a study from male-focused manufacturer American Crew, 70 percent of walk-in business is men. Seventy percent of walk-ins is no joke. Think about it: for every 10 walk-ins, that’s 7 men’s haircuts for your salon... or another one down the street. But why? What makes a potential male customer choose one salon over another?

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/nyc-salons-mens-haircuts/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Salon & Spa Hashtag Etiquette: The Do’s & Don’ts

Salon & Spa Hashtag Etiquette: The Do’s & Don’ts

May 1, 2019

When posting salon news, special offers and latest promotions on social media, one way to ensure that you reach a lively, chatty audience is to use hashtags. But hashtags can be a touchy subject: there are a few etiquette rules that you should remember, because even the most innocent post can turn into an embarrassment!

Who wrote the article?

Chris Brennan is a salon marketing specialist, published author, award-winning filmmaker, host of the Salon Owners Summit 2016 and expert speaker, travelling the world to help salon owners and managers put the plans into place to hit their salon targets. For the past 5 years, Chris has also co-created a variety of diverse campaigns (From 30Days2Grow to the award-winning Salon Retail Week) that have helped salons all around the world grow their average bill and generate more referrals than ever before.

Full link https://www.phorest.com/blog/salon-spa-hashtag-etiquette-2/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

May Salon Marketing: Warm Weather, Weddings & More!

May Salon Marketing: Warm Weather, Weddings & More!

April 30, 2019

Wedding season and warm weather are upon us! Which means two things for your salon/spa. First, that if your clients aren’t already starting to book their holiday flights, they’re about to. Which means it’s time to get them prepped for the sun before they head off. Second, those who’ll be tying the knot will start booking their hair and beauty appointments. Plus, if you’re based in North America, you also get Mother’s Day to market your treatments and services... isn’t the first month of summer just the greatest?

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/may-salon-marketing-guide/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Leveraging The Client Experience Award To Increase Bookings

Leveraging The Client Experience Award To Increase Bookings

April 26, 2019

The Phorest Salon Software Client Experience Award is not based on public votes or judging panels, but rather on how the people who spend their money in your salon or clinic felt about what you provided them with throughout the year. In this episode, learn how to leverage the award to increase client bookings.

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/leveraging-client-experience-award/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Salon Rebranding: Doing It For The Right Reasons

Salon Rebranding: Doing It For The Right Reasons

April 25, 2019

Rebranding can be quite hurtful to your business when it’s not done right. The best way to avoid the identity crisis and the budget overspend is to think about your why, goals and strategies, and establish a plan to achieve them!

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/salon-rebranding/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Salon Reception Areas Need To Be Rethought Of… But Why?

Salon Reception Areas Need To Be Rethought Of… But Why?

April 24, 2019

Look at your desk right now; what does it represent? How many things do you have on it? Are they all necessary? Can you see a way to make your retail space work hand-in-hand with your salon reception? Can your receptionist become more of a retail coordinator? To increase your salon's revenue, you must start encouraging retail & customer experience culture.

Who wrote the article?

Valerie Delforge has been in the beauty industry for over 25 years giving her a strong understanding of the various challenges owners and managers face in their businesses. As a Business Strategy Consultant, she has established a proven track record of achieving set targets, year on year strategic growth and has inspired teams she works with to deliver high standards of service consistently. Valerie's commercial experience of working with brands such as Clarins, Urban Retreat, L’Occitane and Steiner is one of her strongest suits in assisting salon teams to focus their work on easy-to-implement key strategies. You can book a free mentorship consultation with Valerie over on salonmentors.phorest.com.

Full link https://www.phorest.com/blog/salon-reception-areas/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

What To Consider Before Setting Software Staff Access Levels

What To Consider Before Setting Software Staff Access Levels

April 23, 2019

Applying staff access levels in your software system can be one of the trickier aspects of salon management to master. Access to client databases can be a touchy subject, and it can be challenging to implement the perfect balance between security and trust. Staff access is, ultimately, a personal choice. This episode focuses on important things to consider before deciding how your staff access levels should be structured.

Who wrote the article?

Avril Kealy is a member of the front of house First Impressions Team in Phorest Salon Software and a graduate of English Literature. She has experience writing creatively and professionally, and has combined her love of writing with her customer service skills to create content that is relatable and helpful to salon owners.

Full link https://www.phorest.com/blog/staff-access/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

The Art Of Boosting Loyalty & Rebooking Salon Clients

The Art Of Boosting Loyalty & Rebooking Salon Clients

April 19, 2019

You would think that such a simple thing as rebooking on the day or getting clients to join your loyalty program should be relatively straightforward to implement in a salon, but it’s actually quite difficult. And while it’s a challenge, it’s not something you can afford to miss out on. In this episode, learn how to bring those conversations up effectively with clients.

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/loyalty-rebooking-salon-clients/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Recruitment In The Digital Age: Advertising Salon Job Openings

Recruitment In The Digital Age: Advertising Salon Job Openings

April 18, 2019

How we find jobs has changed. Plus, there's often a discrepancy between the skills hair and beauty courses teach, and the skills salon owners look for in a candidate. It's tough. This episode explores the avenues available to advertise salon job openings in the digital age.

Who wrote the article?

Valerie Delforge has been in the beauty industry for over 25 years giving her a strong understanding of the various challenges owners and managers face in their businesses. As a Business Strategy Consultant, she has established a proven track record of achieving set targets, year on year strategic growth and has inspired teams she works with to deliver high standards of service consistently. Valerie's commercial experience of working with brands such as Clarins, Urban Retreat, L’Occitane and Steiner is one of her strongest suits in assisting salon teams to focus their work on easy-to-implement key strategies. You can book a free mentorship consultation with Valerie over on salonmentors.phorest.com.

Full link https://www.phorest.com/blog/recruitment-salon-job-openings/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

5 Salon Social Media Hacks For Effective Marketing

5 Salon Social Media Hacks For Effective Marketing

April 17, 2019

In this episode, we focus on 5 simple but effective salon social media hacks to grow your following and engagement on social. Because really, the more you focus on how to be social rather than how to do social, the better your results will be.

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/salon-social-media-hacks/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

15 Great Conversation Starters To Use At Salon Industry Events

15 Great Conversation Starters To Use At Salon Industry Events

April 16, 2019

With or without a colleague, the conversation starters in this episode will feel natural and can help take the stress out of networking at salon industry events.

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/conversation-starters-salon-industry-events/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

5 Ways To Add Clients To Your Salon & Spa Email Database

5 Ways To Add Clients To Your Salon & Spa Email Database

April 12, 2019

Your salon & spa email database is a crucial tool to stay competitive amid other businesses. Sending out news and promotions through email is necessary nowadays. Email marketing can definitely sound very daunting at first. WHO are you sending these emails to and HOW do you gather your clients’ email addresses in a compliant way? Hear about 5 simple ways to have your clients agree to giving you their email addresses (but before you send them any news and promotions, make sure you have their explicit consent to do so).

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/salon-spa-email-database/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

15 Salon SMS Templates To Breathe Spring & Easter Into Your Campaigns

15 Salon SMS Templates To Breathe Spring & Easter Into Your Campaigns

April 11, 2019

As the days begin to get slightly longer, many are eager to finally call it spring. That means now is the perfect time to start preparing your SMS spring marketing campaigns. After all, there are many holidays throughout the season – for some, Mother’s Day has passed, but think about Easter, Earth Day, etc – all of these holidays are revenue driving times for salons and spas.

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/15-salon-sms-templates/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

Salon Products: The Exclusivity Of Being Exclusive

Salon Products: The Exclusivity Of Being Exclusive

April 10, 2019

If a product is not exclusive to your salon, then don’t use that word. If your salon aims to be different and exciting, then look closely at what you’re offering your clients. Fantastic hairdressing isn’t exclusive anymore, so don’t talk exclusive. Instead, be exclusive, and you and your team will reap the rewards.

Who wrote the article?

Greg is a passionate hair stylist with over 35 years in this amazing industry. He has worked 14 years with Peter Mark leaving as a senior manager to open Collage Hair Group with his wife Alison and worked with his fantastic team for 19 years. Greg has had the honour of also being President of the Irish Hairdressers Federation for 2 years.
 
 
Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources
 
Who is Phorest Salon Software?
 
Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow
 
Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.
 
Join Phorest Salon Software online!
Top 10 Rules For Creating An Efficient Salon Staff Rota

Top 10 Rules For Creating An Efficient Salon Staff Rota

April 9, 2019

Creating a salon staff rota can be a difficult task. Not only do you have to consider your customer’s needs, but you also need to ensure your staff are satisfied with their work/life balance. All in all, rotas require a strong understanding of your business figures. And if you review your systems every year, you will have put all the chances on your side to ensure your salon grows with happy staff!

Who wrote the article?

Valerie Delforge has been in the beauty industry for over 25 years giving her a strong understanding of the various challenges owners and managers face in their businesses. As a Business Strategy Consultant, she has established a proven track record of achieving set targets, year on year strategic growth and has inspired teams she works with to deliver high standards of service consistently. Valerie's commercial experience of working with brands such as Clarins, Urban Retreat, L’Occitane and Steiner is one of her strongest suits in assisting salon teams to focus their work on easy-to-implement key strategies. You can book a free mentorship consultation with Valerie over on salonmentors.phorest.com.

Full link https://www.phorest.com/blog/efficient-salon-staff-rota/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!

How To Be Fully Booked Thanks To Salon Client Retention

How To Be Fully Booked Thanks To Salon Client Retention

April 5, 2019

Of all the numbers you keep track of in the running of your salon, your client retention rate should be considered just as important as your service revenue, retail revenue and employee retention rate. According to CTL Europe, a 2% increase in client retention has the same effect on profits as cutting costs by 10%. In this episode, hear about some strategies to help you increase your numbers.

Who wrote the article?

Zoé Bélisle-Springer is an award-winning salon industry writer, podcast co-host/producer (Phorest FM, Phorest Blog podcast) and speaker known for helping salons grow through her educational contributions to Phorest Salon Software’s written and audio content. Building relationships with coaches and consultants across the UK, Ireland, USA, Australia and continental Europe, she also oversees industry guest contributions to the Phorest Blog and initiatives such as the Salon Mentorship Hub. Driven by curiosity and inspired by creativity, she takes pride in crafting tailored and impactful articles, ebooks and podcasts destined to help hair and beauty business owners and artists get their clients back more often, spending more and generating referrals.

Full link https://www.phorest.com/blog/fully-booked-salon-client-retention/

Check out the Phorest Blog for even more salon marketing and management tips, ideas, freebies and ebooks: https://www.phorest.com/resources

Who is Phorest Salon Software?

Phorest Salon Software has more than 4,000 spas and salons as customers in Ireland, the UK, Finland and the USA. Forbes describes us as "the leading salon appointment and CRM software company." We help salon owners get their clients in more often, spending more and generating referrals. #LetsGrow

Click here to request a quote or book in for a free demo with Phorest Salon Software and find out more.

Join Phorest Salon Software online!